CHRISTMAS 2017

We will be dispatching items until Wednesday 20th December. We will use 1st Class post. After 20th we can still dispatch your order but cannot guarantee Christmas delivery. We can offer Click and Collect up to 24th December. Our first dispatch after Christmas will be on 27th December. Please contact us if you need more information.

FREE Delivery on items over £100

All Items over £100 can be sent for FREE to UK Mainland addresses. Please check below for more details:

Items Under £100 Retail - 2nd Class Post £1.20 - 3-5 Working Days - Requires Signature on Delivery

Items £100 to £500 Retail - 2nd Class Post FREE - 3-5 Working Days - Require Signature on Delivery

Items £500.01 plus - 1st Class Post - Next Working Day * - Special Delivery Trackable Post

Note

Items ordered by 2pm will be posted the same day Monday to Thursday

Items ordered after 2pm will be posted the next day Monday to Thursday

Items ordered on Friday, Saturday and Sunday will not be dispatched until Monday so please add onto time quoted above

FREE Delivery is not available for non UK Mainland Addresses, BFPO Addresses and Europe and Rest of the World Delivery

* Next Working Day is Monday to Friday. Whilst some Special Delivery Parcels may arrive on a Saturday, this is not guaranteed so allow for Monday Delivery

Please Note: As we use Royal Mail for our deliveries, we cannot request them to leave the item in a particular location if you are not available at the time of the delivery. They will usually leave a card with instructions of where they have left the parcel or to arrange a re delivery.

Express Delivery

Should you require Quick Delivery to UK Mainland addresses, we offer the following:

1st Class Special Delivery Post - £5.95

Note:

Items ordered by 2pm will be posted the same day Monday to Thursday

Items ordered after 2pm will be posted the next day Monday to Thursday

Items ordered on Friday, Saturday and Sunday will not be posted until Monday

Special Delivery is only guaranteed Next Day by 1pm and Monday to Friday only

Contact Us if you need really urgent delivery and this does not meet your needs

European Delivery

International Signed for Post - £8.20

This service is trackable and requires a signature on delivery.

Time taken varies according to country. Visit the site below for more information:

http://www.royalmail.com/sites/default/files/RoyalMail_International_TrackedCoverage_Jan2014.pdf

Rest of the World Delivery

International Signed for Post - £12.00

This service is trackable and requires a signature on delivery

Time taken varies according to country. Visit the site below for more information:

http://www.royalmail.com/sites/default/files/RoyalMail_International_TrackedCoverage_Jan2014.pdf

If you need information about Customs Requirements in your country and whether the service is available, please visit:

http://www.royalmail.com/personal/help-and-support/I-need-advice-about-customs-requirements

Information

If the above services do not meet your needs, we are happy to give you a quote to delivery by another method

We reserve the right to refuse delivery to certain countries. If we accept and order and then cannot deliver, we will refund all your money and let you know that we cannot accept the order.

All items are packed securely in suitable protective packaging.

If Gift Wrapping has been specified when the product was added to your shopping bag, the item will be wrapped and supplied with a tag and a bow.

Brand Packaging will be provided where available although we may have to use our own John Pass packaging if the brand packaging is temporarily unavailable