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Repairs & Services at John Pass


Thank you for choosing to have your beloved items repaired with John Pass Jewellers. As a family run independent Jewellers since 1948 we pride ourselves on our trust and reputation within the local community.
We offer a large variety of repairs, as well as watch servicing for most watch brands including Rolex, Omega, TAG Heuer, Longines, Tissot & many more.

If you have any questions or are looking for advice please get in touch, we would love to hear from you!


Repairs & Services at John Pass


Thank you for choosing to have your beloved items repaired with John Pass Jewellers. As a family run independent Jewellers since 1948 we pride ourselves on our trust and reputation within the local community.
We offer a large variety of repairs, as well as watch servicing for most watch brands including Rolex, Omega, TAG Heuer, Longines, Tissot & many more.

If you have any questions or are looking for advice please get in touch, we would love to hear from you!


Watch Servicing:


We are delighted to be an authorised Rolex service centre in our Newcastle-under-Lyme boutique. The watchmaker in our cutting-edge workshop is trained according to strict excellence criteria and assessed regularly by Rolex. From adjusting the length of bracelet to movement corrections, every type of servicing operation for a Rolex watch can be entrusted to John Pass.

Watch Servicing:


We are delighted to be an authorised Rolex service centre in our Newcastle-under-Lyme boutique. The watchmaker in our cutting-edge workshop is trained according to strict excellence criteria and assessed regularly by Rolex. From adjusting the length of bracelet to movement corrections, every type of servicing operation for a Rolex watch can be entrusted to John Pass.

Watch Repairs


As well as servicing we also offer a large number of repairs on watches. These include:

Battery Replacement

Pressure Testing

Bracelet Adjustment

Replacement Glass

Partial Service

Valuations

Watch Purchasing

Selling your Watch:


We are always interested in taking in watches, buying them outright or part exchange. If we don’t need the watch for our stock, we will try to get you the best price from expert dealers in the watch trade.


If you would like us to get a price for you please follow this link and complete the form and we will contact you with your provisional offer within 5 working days:

Selling your Watch:


We are always interested in taking in watches, buying them outright or part exchange. If we don’t need the watch for our stock, we will try to get you the best price from expert dealers in the watch trade.


If you would like us to get a price for you please follow this link and complete the form and we will contact you with your provisional offer within 5 working days:

Jewellery Repairs


We have an experienced in-house jeweller based in our workshop in the Crewe store alongside a host of external specialists. Allowing us to offer services such as:

Chain RepairRing Resizing
Jewellery Clean & PolishRhodium Plating
Bracelet RethreadingStone Replacement
Pearl RethreadingEngraving
Ring Cutting/RemovalValuations
BespokeJewellery Health Checks

Sell your Jewellery:


If you have broken jewellery, good quality gem set pieces or coins to sell, we will be able to help.

We buy gold, silver and platinum and check our prices daily to make sure you get an accurate price. Please do not hesitate to contact us for today’s price.

If you have gem set jewellery, we may be interested in purchasing or selling it on your behalf. Even if we cannot buy, we will always give you advice about other ways you may be able to sell it.

Sell your Jewellery:


If you have broken jewellery, good quality gem set pieces or coins to sell, we will be able to help.

We buy gold, silver and platinum and check our prices daily to make sure you get an accurate price. Please do not hesitate to contact us for today’s price.

If you have gem set jewellery, we may be interested in purchasing or selling it on your behalf. Even if we cannot buy, we will always give you advice about other ways you may be able to sell it.

Valuations:


Our Valuer is a member of the Institute of Registered Valuers so is regularly assessed on the quality and accuracy of valuations. They can expertly assess and value your items and provide detailed written valuations with images for many purposes such as insurance, probate or divorce.
You need to leave the items with us for approximately a week, alongside any receipts or other valuations that you may have.

We charge £80.00 for the first item on the Valuation plus £50.00 for each extra item.

The above prices were correct as of 12th June 2023. We reserve the right to change them. Please ask for an exact price when you leave your valuation.

Valuations:


Our Valuer is a member of the Institute of Registered Valuers so is regularly assessed on the quality and accuracy of valuations. They can expertly assess and value your items and provide detailed written valuations with images for many purposes such as insurance, probate or divorce.
You need to leave the items with us for approximately a week, alongside any receipts or other valuations that you may have.

We charge £80.00 for the first item on the Valuation plus £50.00 for each extra item.

The above prices were correct as of 12th June 2023. We reserve the right to change them. Please ask for an exact price when you leave your valuation.

Ear Piercing:


Our ear piercing services are by appointment only from our Crewe branch.
We offer 1st and 2nd piercings on ages 8 and over. Our service is £40.00 which includes a choice of earrings (from a set range) and your after care solution.
Please phone us on 01270 214157 or email us at sales@johnpass.co.uk to book your appointment.

Ear Piercing:


Our ear piercing services are by appointment only from our Crewe branch.
We offer 1st and 2nd piercings on ages 8 and over. Our service is £40.00 which includes a choice of earrings (from a set range) and your after care solution.
Please phone us on 01270 214157 or email us at sales@johnpass.co.uk to book your appointment.

Bespoke:


Bespoke, made simple

Our streamlined bespoke design service is the hassle-free way to make your jewellery dreams come true. We work with Charles Green’s in-house design team who work with you to bring bespoke requests to life. From little twists on existing pieces to one-off creations, we can manage your ideas from concept to the finished product. Charles Green attention to detail combined with some of the finest craftsmen in the country helps to create the perfect individual piece for you to cherish forever.

Bespoke:


Bespoke, made simple

Our streamlined bespoke design service is the hassle-free way to make your jewellery dreams come true. We work with Charles Green’s in-house design team who work with you to bring bespoke requests to life. From little twists on existing pieces to one-off creations, we can manage your ideas from concept to the finished product. Charles Green attention to detail combined with some of the finest craftsmen in the country helps to create the perfect individual piece for you to cherish forever.

Looking for another service?


We offer a large variety of repairs and services, if what you're looking for hasn't appeared above please contact us and a member of our team would be happy to help with your enquiry.


Looking for another service?


We offer a large variety of repairs and services, if what you're looking for hasn't appeared above please contact us and a member of our team would be happy to help with your enquiry.