Christmas and New Year 2018

. Our last posting date for Special Delivery is Friday 21st December so all orders placed by 2pm on that date will be posted 1st Class Special Delivery. Subject to Royal Mail deliveries, these should be received by Monday 24th December 2018

. Our last posting date for Signed For post is Tuesday 18th December for 2nd Class and Thursday 20th December for 1st Class

. All orders received up to Friday 21st December will be posted but we cannot guarantee delivery if it is after the last posting date

. Orders received from Friday 21st December after 2pm will not be posted until Thursday 27th December

. We wont be able to post out anything from Friday 28th December until Wednesday 2nd January 2019 so please allow extra time if buying in our Sale

. Click and Collect and Reserve and Collect Items can be purchased and collected up until 3pm on Monday 24th December and also on Thursday 27th, Friday 28th, Saturday 29th and Monday 31st December. Thursday and Friday 9am to 5.15pm, Saturday 9am to 4.45pm and Monday 9am to 3pm

FREE Delivery on items over £100

All Items over £100 can be sent for FREE to UK Mainland addresses. Please check below for more details:

Items Under £100 Retail - 2nd Class Post £1.20 - 3-5 Working Days - Requires Signature on Delivery

Items £100 to £500 Retail - 2nd Class Post FREE - 3-5 Working Days - Require Signature on Delivery

Items £500.01 plus - 1st Class Post - Next Working Day * - Special Delivery Trackable Post

Note

Items ordered by 2pm will be posted the same day Monday to Thursday

Items ordered after 2pm will be posted the next day Monday to Thursday

Items ordered on Friday, Saturday and Sunday will not be dispatched until Monday so please add onto time quoted above

FREE Delivery is not available for non UK Mainland Addresses, BFPO Addresses and Europe and Rest of the World Delivery

* Next Working Day is Monday to Friday. Whilst some Special Delivery Parcels may arrive on a Saturday, this is not guaranteed so allow for Monday Delivery

Please Note: As we use Royal Mail for our deliveries, we cannot request them to leave the item in a particular location if you are not available at the time of the delivery. They will usually leave a card with instructions of where they have left the parcel or to arrange a re delivery.

Express Delivery

Should you require Quick Delivery to UK Mainland addresses, we offer the following:

1st Class Special Delivery Post - £5.95

Note:

Items ordered by 2pm will be posted the same day Monday to Thursday

Items ordered after 2pm will be posted the next day Monday to Thursday

Items ordered on Friday, Saturday and Sunday will not be posted until Monday

Special Delivery is only guaranteed Next Day by 1pm and Monday to Friday only

European Delivery

International Signed for Post - £8.20

This service is trackable and requires a signature on delivery.

Time taken varies according to country. Visit the site below for more information:

https://www.royalmail.com/sites/default/files/RoyalMail_International_TrackedCoverage_Jan2014.pdf

Rest of the World Delivery

International Signed for Post - £12.00

This service is trackable and requires a signature on delivery

Time taken varies according to country. Visit the site below for more information:

https://www.royalmail.com/sites/default/files/RoyalMail_International_TrackedCoverage_Jan2014.pdf

If you need information about Customs Requirements in your country and whether the service is available, please visit:

https://www.royalmail.com/personal/help-and-support/I-need-advice-about-customs-requirements

Information

If the above services do not meet your needs, we are happy to give you a quote to delivery by another method

We reserve the right to refuse delivery to certain countries. If we accept and order and then cannot deliver, we will refund all your money and let you know that we cannot accept the order.

All items are packed securely in suitable protective packaging.

If Gift Wrapping has been specified when the product was added to your shopping bag, the item will be wrapped and supplied with a tag and a bow.

Brand Packaging will be provided where available although we may have to use our own John Pass packaging if the brand packaging is temporarily unavailable