Date added: 22/03/2020 March 22nd Update

Dear Customers and Friends,

In this ever changing situation we all find ourselves facing we wanted to let you know of the ways we can help you.

At the moment we are still open as usual and we are following all government guidelines on hygiene and social distancing. Customer and staff welfare remains our top priority. We are however anticipating a Government Enforced closure of non-essential retail to be “a when rather than an if’. This would mean that we simply won’t be allowed to serve you face to face for a given amount of time.

Therefore, if you have any completed watch or jewellery repairs with us that you may need in the next few weeks or even months we would like to invite you into store as soon as you can to collect them, in case we have to close temporarily. If we are storing any new purchases on your behalf for a special occasion in the future, once again we would like to encourage you to come and collect them soon too.

If you are already self-isolating because you are a vulnerable member of our community we are still able to reach out to help and support you at the moment! Please do not hesitate to contact either of our stores via the below details.

Crewe - Monday to Saturday 9am until 5pm

01270 250661 or 01270 214157

Newcastle under Lyme Monday to Saturday 9am until 5pm

01782 631076

To remain up to date on any developments please refer to or our social media pages on Facebook and Instagram.

Wishing you all the very best in these unprecedented times.

Andrew and The John Pass Team