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John Pass Logo

John Pass, your Official Rolex Retailer
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With the necessary skills, technical know-how and special equipment, we can guarantee the authenticity of each and every part of your Rolex. Let us help you make the choice that will last a lifetime, or answer any enquiry you may have. Please send us your details and your preferred mode of contact and we will respond as quickly as possible.

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Official Rolex Retailer

John Pass, Newcastle-under-Lyme

12 Ironmarket
ST5 1RF, Newcastle-under-Lyme
United Kingdom

Opening hours 09:15am - 16:45pm

Our Rolex services

Our Rolex services

Rolex guarantee card Rolex guarantee card
Buying a Rolex

To ensure the precision and reliability of its timepieces, Rolex submits each watch, after assembly, to a stringent series of tests. All new Rolex watches purchased from one of the brand's Official Retailers come with a five-year international guarantee. When you buy a Rolex, the Official Retailer fills out and dates the Rolex guarantee card, which certifies your watch's authenticity.

Rolex Certified Pre-Owned

John Pass is proud to be part of the network of Official Rolex Retailers, authorised to sell Rolex Certified Pre-Owned timepieces. We follow the Rolex certification programme to guarantee the authenticity of your second-hand Rolex watch and ensure its reliability over time.

Servicing your Rolex

John Pass is proud to be part of the worldwide network of Rolex-trained watchmakers, carefully selected for their uncompromising professionalism and expertise. We follow the Rolex Service Procedure, designed to ensure that every timepiece leaving a Rolex workshop complies with its original functional and aesthetic specifications.

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