Our Price Promise means that if you find one of our branded items available at a lower price elsewhere, we’ll be happy to match it – provided the following conditions are met:

The product is identical and in stock.
The retailer is an authorised UK stockist.
The price is advertised either in-store or online (as long as the retailer also has a physical store located in the UK).
Please note that we are unable to match prices from online-only retailers.

You can take advantage of our John Pass Jewellers Price Promise at the time of purchase or within seven days of buying your item from us.

For more information on our Price Match Promise, please click here.

We offer a range of delivery options to suit your needs.

Free click and collect available from both locations, often available the same day. Business hours apply.

Standard Delivery is free when spending £100.00 or more. Available Monday to Friday, standard delivery is sent via Royal Mail and will take on average 2-3 business days. Orders received after 2pm may be despatched the following day. Orders recieved on a weekend will be despatched on Monday excl. bank holidays.

Next Day Delivery is free when spending £200.00 or more. Available Monday to Friday, next day delivery is sent via Royal Mail and should arrive the next working day. Orders received after 2pm may be despatched the following day. Orders recieved on a weekend will be despatched on Monday excl. bank holidays.

We offer a 14 day return period for change of mind returns.

For more information on our Delivery & returns, please click here.